Strategy and organizational advisory

Sharper decisions.
Stronger organizations.
Lasting results.

Marcomm Works is an Alberta-based advisory firm providing strategic and organizational counsel to leaders in public-sector and mission-driven organizations as they navigate complexity, make better-informed decisions, align people and stakeholders, and turn strategic priorities into action.

What our work strengthens

Three outcomes guide our work.

We help leaders make sharper decisions, build stronger alignment and move important priorities toward lasting results.

01

Sharper decisions

Connect evidence, context and organizational insight to clarify the choices that matter.

02

Stronger organizations

Align strategy, people, stakeholders and organizational capability around shared priorities.

03

Lasting results

Translate strategic direction into practical action, sustained capability and measurable progress.

About Marcomm Works

Complex challenges rarely belong to one discipline.

Since 1996, Marcomm Works has worked with public-sector, non-profit, membership, mission-driven and private-sector organizations on challenges requiring thoughtful analysis, meaningful engagement and practical solutions.

We bring together the capabilities the problem requires, with clients working directly with senior advisors throughout the engagement.

Learn about our firm

Leadership & advisors

The people behind our work.

Experienced advisors bring complementary perspectives across strategy, research, engagement, transformation and innovation.

We combine senior advisory experience with practical understanding of how organizations make decisions, build alignment and move complex priorities forward.

Selected experience

Experience across public, purpose-driven and private-sector organizations.

Our experience includes work with public, member-based, purpose-driven and private-sector organizations on questions requiring evidence, alignment and practical implementation.

Our work is especially relevant when leaders need to clarify direction, engage stakeholders, strengthen organizational capability or move an important priority from intention to execution.

Selected engagements

Our work in practice.

01Municipal decision intelligence

A clearer evidence base for municipal priorities

The question
How should a geographically dispersed municipality understand resident experience, service expectations and emerging pressure points?
Our role
We designed and delivered a community-wide satisfaction study, analyzed quantitative and open-ended evidence, and translated the findings for Council.
The result
A decision-ready baseline built from 329 responses, distinguishing areas of confidence from services and issues requiring attention.
02Policy accessibility

Making complex public policy easier to use

The question
How could important planning and policy documents become more readable, navigable and useful to a broad public audience?
Our role
We assessed readability, usability, wayfinding and information design, then developed practical recommendations for immediate and future improvement.
The result
A prioritized set of actionable changes to strengthen comprehension, accessibility and the user experience of core policy documents.
03Regional public insight

Environmental evidence for clearer engagement

The question
What did residents understand, value and need to know about environmental conditions, industrial activity and emergency preparedness?
Our role
We designed and reported a 400-person regional perception study, integrating trend comparisons, issue awareness and communication preferences.
The result
Clear priorities for engagement, including strong support for independent local monitoring and evidence on where trusted information needed to be more visible.
04Community asset planning

Turning community input into a practical direction

The question
How should a member-based community organization determine the future use of a newly acquired 17-acre property?
Our role
We guided an impartial engagement process, developed the survey approach and synthesized member and resident input in a clear What We Heard report.
The result
A documented mandate for diverse community uses and potential partnerships, giving the board a credible basis for its next planning decisions.

Selected organizations

City of Edmonton
Town of Banff
Lac La Biche County
Clearwater County
Lafarge
Stuart Olson
Acden
Horse Racing Alberta
Alberta First Nations Information Governance Centre
Craigend Recreation and Agricultural Society
Heartland Air Monitoring Partnership
Calgary Region Immigrant Employment Council

Executive insight 005

Decision intelligence
More information does not always make an important decision clearer.

Evidence becomes useful when leaders can distinguish what matters, understand what it means and connect it to the decision at hand.

Explore executive insights

What is your organization working through?

Start a conversation