Your policies and activities impact people, so the way you involve them in planning and decision-making has a major impact on your ability to be successful.

You need an approach that is sensitive to your goals, the needs of engagement participants, and the new realities of how people connect and communicate with each other in groups. The 2020 COVID-19 pandemic has changed the way we all engage, and we are responding. Our team has ramped up our online engagement techniques through online Zoom meetings and discussions; creative surveys that cannot rely any longer on complementary in-person engagements to bolster conversations; and other techniques like group email boxes.

We are experienced public engagement planners and facilitators having assisted municipalities and other organizations for more than 20 years. We use proven methods to gain effective, unbiased input that informs decisions (planning, coaching, consultation, logistics, communication, facilitation, and reporting back).

Wade Wilson is a member of the International Association for Public Participation (IAP2) and holds Certificates in IAP2’s Foundations in Public Participation – Planning for Effective Public Participation and Techniques for Effective Public Participation.